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Shipping Policy

SHIPPING POLICY

I want you to be happy with your purchase. If you have any questions please contact me in advance at

amanda.bowker.art@gmail.com.

 

Your painting will be packed and shipped within  7 working days of payment clearing. 

Within Australia pieces are sent by Australia Post.

Most deliveries arrive within 2-4 days from time of shipping depending on state and location. Please allow 7 working days in total.

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International shipping is not included in the price. Please contact me by email if you are overseas for a quote on the shipping costs. 

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All paintings will include tracking number and require a signature on delivery. The price you see on the website is inclusive of shipping, packaging and insurance.

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If you need delivery by a specific date, please contact me by email first to make sure it can reach you in time. There may be an extra charge for express post if this is required.

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Incorrect Shipping Information: The buyer is responsible for providing the correct shipping information. Orders will not be refunded for lost, mis-delivered, undelivered, or returned orders due to the buyer providing incorrect shipping information. Orders will not be refunded if the order(s) is lost, delivered to the wrong address, or returned by the carrier due to the buyer providing incorrect shipping information. The buyer will be responsible for all re-shipping costs to the correct address, as well as re-print charge for prints to be re-printed if the original order is lost due to giving us incorrect shipping information.

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Returns Policy

RETURNS POLICY

Every care has been taken to show the artwork as accurately as possible with regard to size and colour. The image you see online may show a difference due to slight variation between browsers, devices and screen settings. Any variation between the image represented and the actual artwork is not deemed a fault and slight inconsistencies will not be a valid reason for return.

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Art Print Policies

Exchange & Return Policy:

All Art Print sales are final. We are not able to offer refunds or returns as all prints are "made to order". 

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Framed Artwork Policy

Frames and framed artwork are currently only available in Australia.

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Cancellation & Exchange Policy: All frames and framed artwork are final sale. 

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Return Policy: We are unable to accept any returns for frames. All stretched, frames and framed print sales are final sale.

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Lost, Damaged, or Stolen Policy

Any damaged, lost, or stolen frames and/or framed artwork must be reported within 7 days of delivery. When reporting damage you must share your order number, photos of the damage, and photos of the exterior and interior view of the packaging that the artwork/frame arrived in. Damaged prints or framed artwork will be replaced. No refunds will be given.

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Payment Methods

PAYMENT METHODS

How is my payment handled?

Payments are taken through PayPal and Wix payments. You do not need to have a PayPal account to purchase. You can use the PayPal service to pay with your regular credit or debit card. We do not store any of your debit/credit care details. Please pay immediately as the artwork is marked as sold immediately and unavailable to others.

FAQ'S

FAQ'S

Frequently asked questions

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